A: To cancel your subscription and avoid any unwanted charges, please ensure that you request cancellation inside the membership at least 7 days before your subscription is set to renew. If your cancellation request is not processed in time, and the monthly fee has already been charged, we won't be able to provide a refund.
For example, if you joined on August 15th, you should initiate the cancellation process by August 8th to ensure that your subscription does not auto-renew on the 15 th of the following month and result in a charge for the following month. If you wait until August 14th as an example, and the monthly fee is deducted before we have time to can cancel it, we won't be able to refund that charge.
Please be mindful of the 7-day notice period to prevent any deductions or withdrawals from your account.
There are NO refunds. If decide to leave early, before your subscription ends, we won’t give any refunds.
If you are on a trail, allow for at least a 24h notice period.